Frequently Asked
Questions
At MaxCare Cleaning, we believe hiring a professional cleaning company should feel simple and confident. Below are our most frequently asked questions about service options, scheduling, drying times, and what to expect for homes and businesses throughout Louisville, Kentucky.
- Flexible scheduling for Louisville, KY homes & businesses
- Clear expectations before we start
- Professional equipment for deeper results
- Solutions designed for real-world stains & traffic
- Fast help available for urgent water extraction
These FAQs cover what customers in Louisville, KY ask most about carpet cleaning, duct cleaning, upholstery care, and emergency services.
Q: How often should I have my carpets professionally cleaned in Louisville, KY?
A: Most homes benefit from professional carpet cleaning at least once per year. High-traffic areas, homes with pets, or allergy concerns often do best every 6–9 months for consistently fresh results.
Q: Are your cleaning solutions safe for children and pets?
A: Yes. We use professional solutions and proven methods designed for residential and commercial environments. We’ll also review any sensitivities before we begin to keep your Louisville, KY space comfortable.
Q: How long does it take for carpets to dry after cleaning?
A: Dry times vary by airflow and humidity, but most carpets dry within 8–24 hours. Using ceiling fans and your HVAC system helps speed up drying.
Q: Can you remove pet stains and odors from carpets and upholstery?
A: Yes. We use targeted treatments to break down odors and improve stain appearance. For best results, tell us where the spots are so we can treat those areas thoroughly.
Q: Do you clean delicate or antique area rugs?
A: We can advise on the best approach depending on rug material and condition. If it needs specialty handling, we’ll recommend the safest option to protect your rug.
Q: What is the process for air duct cleaning in Louisville, KY?
A: Our duct cleaning starts with an inspection, followed by professional agitation and extraction methods designed to remove built-up dust and debris from ductwork—supporting better airflow and indoor air quality.
Q: Do you offer commercial cleaning services in Louisville, KY?
A: Yes. We provide commercial carpet cleaning and other services for offices, retail, medical facilities, schools, and multi-tenant buildings across Louisville, Kentucky.
Q: How quickly can you respond to emergency water extraction?
A: Response time depends on call volume and location, but we prioritize urgent situations. Quick action helps reduce damage and can prevent secondary issues like mold growth.
Q: Are there long-term contracts required for your services?
A: No long-term contracts are required. We offer flexible service options so Louisville, KY customers can choose what fits their needs and schedule.
Q: How do I schedule a cleaning service or request pricing?
A: The fastest way is to schedule online. You can also contact our team to discuss your space, service needs, and available appointment times in Louisville, KY.
Still have questions about cleaning services in Louisville, KY? Book online and we’ll confirm details before your appointment.
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