FAQS
Frequently Asked Questions
Answers to Your Common Questions
At Maxcare Cleaning, we understand you may have questions about our services, processes, and what to expect. Here are some of the most frequently asked questions to help you get the information you need.
Q: How often should I have my carpets professionally cleaned?
A: We recommend professional carpet cleaning at least once a year to maintain their appearance and longevity. High-traffic areas, homes with pets, or individuals with allergies may benefit from more frequent cleanings.
Q: How long does it take for carpets to dry after cleaning?
A: Carpets typically dry within 12-24 hours after cleaning. You can speed up the drying process by using fans and your HVAC system to increase air circulation
Q: How do you clean delicate or antique area rugs?
A: We use gentle cleaning methods and solutions tailored to the specific needs of delicate and antique rugs. Our process ensures thorough cleaning while preserving the integrity and beauty of your rugs
Q: Do you offer commercial cleaning services?
A: Yes, we provide comprehensive cleaning solutions for businesses of all sizes, including office buildings, retail stores, healthcare facilities, restaurants, educational institutions, and the hospitality industry. Our services are tailored to meet the unique needs of each business.
A: No, we do not require long-term contracts for our services. We offer flexible cleaning solutions that can be tailored to your needs without the obligation of a long-term commitment.
Q: Are there any long-term contracts required for your services?
Q: Are your cleaning solutions safe for children and pets?
A: Yes, all our cleaning solutions are EPA-approved, non-toxic, and safe for children and pets. We prioritize the health and safety of your family while delivering effective cleaning results.
Q: Can you remove pet stains and odors from carpets and upholstery?
A: Yes, our specialized pet stain care services are designed to effectively remove stains and neutralize odors caused by pets. We use enzyme-based cleaning solutions that target and eliminate the source of odors.
Q: What is the process for cleaning air ducts?
A: Our air duct cleaning process involves a thorough inspection, followed by using a push-pull method with surgical whips and powerful vacuums to remove dust, debris, and allergens from your ductwork. This improves indoor air quality and HVAC efficiency.
A: We offer 24/7 emergency water extraction services and aim to respond as quickly as possible to minimize damage and begin the restoration process. Immediate action is crucial to prevent mold growth and further damage.
Q: How quickly can you respond to emergency water extraction requests?
Q: How do I schedule a cleaning service or get a free quote?
A: You can schedule a cleaning service online by clicking the button at the top right of the page or by contacting us at 502-636-4629.